How it works.

Own, use, manage, exit. What you buy, how the home is used, what Copay handles, and the defined process for selling later.

One home, at one address, with a maximum of eight owners. Your own solicitor reviews the co-ownership agreement before you sign anything.

Everything in the video is set out in writing on this page.

Founder explainer

Why not simply rent, or buy the whole home?

Himanshu explains the choice Copay is designed to solve.

01 · Own

What you own.

You buy a defined share of one specific holiday home, held through a dedicated ownership structure and governed by a solicitor-drafted co-ownership agreement.

The structure

The home

The property title.

A dedicated unit trust

Holds the title, through a corporate trustee.

Your units

A defined share of the trust that owns the home.

One home is bought by a dedicated unit trust with a corporate trustee. You buy units in that trust. Your units are recorded on the trust's unit register and represent a defined share of that one home.

Said plainly: the trustee company is registered on the property title. You own units in the trust, not the land directly.

What you hold is a unitholding in the trust that owns the home, set out in a solicitor-drafted co-ownership agreement your own solicitor is welcome to review before you sign anything.

The process

  1. Register

    Tell us your region and hear first when a suitable home comes up. A maximum of eight owners per home.

  2. Review

    Receive the home's cost pack in writing: share price, duty, legal costs, Copay fees and levy.

  3. Get advice

    Your own solicitor reviews the co-ownership agreement. We expect this, not merely allow it.

  4. Buy

    Purchase your units individually. No group to organise; Copay assembles the co-owners.

  5. Settle

    Settlement completes and your nights become available in the owner portal.

Registering doesn't commit you to buying. It tells us what you're looking for, so we can contact you when a suitable home becomes available.

What buying costs

Your share, paid once: your share of the home, plus applicable transfer duty, legal review and Copay fees, each shown as its own line, nothing folded in.

  • Share price
  • Transfer duty (varies by state and value)
  • Legal review
  • Copay fees

Figures vary by property and are confirmed in writing before you commit. Estimate your region in the calculator →

02 · Use

Using the home.

Your usage

Usage is allocated according to your ownership share and set out in the co-ownership agreement. It is expressed in nights and varies by share size.

Copay manages the booking calendar. Peak periods and school holidays are allocated by rotation, so no owner keeps the best dates.

Who gets Christmas · how it works

ChristmasEasterJanuary
2027YouOwner BOwner C
2028Owner BYouOwner D
2029Owner COwner DYou

Smart Scheduling in the Copay portal rotates the peak dates for you. Have Christmas this year and you rank lower for it next year, so nobody keeps the best dates and nobody negotiates with anyone.

When dates are free, you can book them on short notice without using your advance allocation.

Booking mechanics

  • Book through the owner portal
  • Advance bookings draw on your allocation; short-notice stays don't
  • Peak periods allocated by rotation, not first-come

Your things stay in a locked store at the house, so you travel light and they're waiting when you arrive.

03 · Manage

What Copay manages.

A holiday home. Not a second job.

The house is furnished, cleaned and turned over between stays. Bills, insurance and rates are paid. Repairs are arranged and the calendar is run. You arrive, and it is ready.

The house

  • Cleaning
  • Maintenance
  • Repairs
  • Gardening
  • Pool care

The money

  • Insurance
  • Council rates
  • Bills

The admin

  • Turnover between stays
  • Scheduling
  • Owner admin
  • Support

One monthly levy. Ongoing property costs such as insurance, maintenance, rates and scheduling are managed through one monthly payment. You never chase a tradesperson or collect money from another owner.

If another owner is a problem

Someone stops paying

Copay steps in, manages the arrears and pursues the payment, so you're not the one chasing another owner. The trust agreement sets out what happens if it isn't resolved.

Someone causes damage

Damage is charged to the owner responsible through the home's ledger, not shared across everyone.

Someone wants to let it out

Copay homes are for their owners. Owner nights can't be let out, subject to the terms of your ownership.

Dealing with them directly

Copay handles the money, the bookings and the admin. You never negotiate with another owner.

04 · Exit

Selling later.

  1. Request a sale

    Once your minimum holding period is met.

  2. Establish value

    An independent valuation helps determine the market value of the property and your share.

  3. Offer to co-owners

    Existing co-owners get the first opportunity to purchase, where applicable.

  4. Find a buyer

    Copay markets your share to registered buyers.

  5. Buyer approval

    The new owner completes the required verification and approval process.

  6. Transfer

    Your units transfer to the new owner.

Copay manages the process. You decide when to sell and what price to accept. A sale isn't guaranteed, and timing depends on market conditions and buyer demand.

More on selling later in the common questions →

Founder explainer

What if your needs change?

Needs change. Himanshu explains how Copay approaches that situation. The steps above remain the process.

What we don't promise.

We've told you the mechanics. Here are the boundaries.

No promise of value increase.

Property values can fall as well as rise. Don't buy a share expecting it to be worth more later.

No short-term letting.

Copay homes are for their owners. Owner nights can't be let out, subject to the terms of your ownership.

No guaranteed exit price or timeframe.

When you sell, the outcome depends on the market and the buyer you find. There is no guaranteed buy-back price or sale date.

No guaranteed dates.

Your share gives you defined usage rights, but peak dates are allocated through the applicable scheduling rules and aren't yours until booked.

Not financial, tax or legal advice.

Get independent advice from a qualified professional before you buy.